Our fountain is crafted from 304 stainless steel. Its smooth, corrosion-resistant surface is easy to clean and offers a durable alternative to plastic.

We recommend replacing the 4-layer filter about once a month. Adjust the replacement schedule based on use and follow the instructions supplied with your fountain.

The smooth internal tank makes routine cleaning straightforward. Disassemble, rinse, and clean the basin and lid according to the supplied instructions. Clean regularly to remove residue.

Equipped with a top-mounted infrared sensor, the fountain dispenses water automatically when your pet approaches (up to 9.8 feet away, 120-degree range). Your cat doesn't need to touch or press any buttons, making drinking natural and stress-free. You can also double-click the power button to switch to "Interval Mode" (dispenses water for 30 seconds every 30 minutes) to save battery.

It is whisper-quiet. The fountain operates without a traditional water pump, eliminating humming and vibration. It runs at an ultra-low noise level of just 25dB. It is completely peaceful for bedrooms or quiet spaces.

The 5000mAh battery is estimated to last 45–60 days on a charge, depending on use. A flashing red light indicates low water, and the battery indicator helps you check when charging is needed. Keep a separate source of drinking water available and arrange regular checks on your pet while away.

Our diffusers release a drug-free, dual-action formula (Feline Pheromone or Canine Pheromone, depending on the version) mixed with natural Chamomile Essential Oil to soothe tension. It does not sedate your pet or change their personality; it simply helps them feel secure.

No. They must never be mixed up or used interchangeably. We offer separate, species-specific formulas. The cat version is marked with a purple label, and the dog version is marked with a blue label. Always ensure you are using the correct formula for your pet.

Follow the product label and safety instructions. For homes with kittens, puppies, pregnant pets, pregnant people, or anyone with sensitivities, consult a veterinarian or healthcare professional before use. Do not assume essential oils are safe for pets. Keep refills out of reach of children and pets, and do not ingest.

One 48ml refill bottle lasts for 30 days of continuous use. A single diffuser effectively covers up to 700 square feet (65 square meters). We recommend plugging it into the room where your pet spends the most time, rather than trying to cover the whole house.

It may help support a calmer environment during situations such as:

• Environmental changes: Moving, adding a new pet, or separation anxiety.
• Sudden loud noises: Thunderstorms, fireworks, or parties.
• Stress-induced behaviors: Excessive scratching, inappropriate urination, or over-grooming.

It is plug-and-play. Simply plug the duck-shaped diffuser into a wall socket, and press the duck's beak on top to switch it on. No settings, no apps, no hassle.

Disclaimer: This product is not intended to diagnose, treat, cure, or prevent any disease. If your pet has severe behavioral issues, urinary changes, or excessive grooming, consult a veterinarian.

Yes, we offer worldwide shipping. Orders over $39 qualify for free shipping. Delivery usually takes 7-14 business days depending on your location.

Please reach out to our support team at Cfumepet@outlook.com. We are always here to help you ensure your pet gets the best care.